Privacy Policy Agreement
This Privacy Policy Agreement is developed in accordance with the requirements of “On Personal Data Protection” and other regulatory legal acts governing legal relations related to the collection, processing, and storage of personal data, as well as citizens’ rights to privacy and self-expression.
The online store of “ZFLOW,” caring about the development of relationships with its clients and understanding the importance of protecting your personal data, has prepared this Privacy Policy Agreement (hereinafter – “Privacy Policy”) and the terms of use for the website of the online store (https://zflow.store, hereinafter – “the Site”) in order to resolve any possible conflicts or misunderstandings. Please read this page carefully, as the information contained herein is important for you as a user of the Site.
________________________________________
1. DEFINITION OF TERMS
1.1. In this Privacy Policy the following terms are used:
1.1.1. “Site Administration” – the authorized employees managing the Site on behalf of the online store “ZFLOW,” who organize the processing of personal data and determine the purposes of such processing, the composition of personal data to be processed, and the actions or operations performed with the personal data.
1.1.2. “Personal Data” – any information relating directly or indirectly to a specific or identifiable natural person (the subject of personal data).
1.1.3. “Processing of Personal Data” – any action (operation) or set of actions (operations) carried out with or without the use of automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transmission (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.
1.1.4. “Confidentiality of Personal Data” – the requirement imposed on the Administrator or any other person who gains access to personal data to prevent its disclosure without the consent of the subject of personal data or in the absence of another lawful basis.
1.1.5. “User of the Online Store ‘ZFLOW’” – any person who accesses the Site via the Internet and uses the online store’s Site.
1.1.6. “Cookies” – a small fragment of data sent by the web server and stored on the user’s computer, which is sent back to the server with each HTTP request when attempting to open a page of the corresponding website.
1.1.7. “IP Address” – a unique network address of a node in a computer network built on the IP protocol.
________________________________________
2. SCOPE OF THE PRIVACY POLICY
2.1. By using the Site or purchasing goods offered on the Site, as well as by answering the required questions in the registration and/or purchase form, the User confirms that he/she consents to the processing of personal data by the online store “ZFLOW” and its authorized representatives, and further confirms that he/she is of legal age.
2.2. The User gives his/her consent to the Site Administration for processing the collected information, including the collection, systematization, accumulation, storage, clarification (updating, correction), use, distribution, anonymization, blocking, and destruction of the personal data provided in the form, for the purposes of forming a database of participants, preparing statistical reports, conducting marketing research, and interacting with the User, including through telecommunications networks (such as sending SMS messages and emails) until such consent is withdrawn.
2.3. The User also confirms his/her consent that the Site Administration is entitled to communicate with the User by means of direct contacts using various communication channels, including but not limited to postal mail, email, the Internet, etc.
2.4. The personal data permitted for processing under this Privacy Policy include, but are not limited to, the following information:
• The User’s full name;
• The User’s contact phone number;
• The User’s email address (e-mail);
• The delivery address of the goods;
• The User’s place of residence.
________________________________________
3. PURPOSES OF COLLECTING AND PROCESSING PERSONAL DATA
3.1. The online store “ZFLOW” uses the User’s personal information for the following purposes:
3.1.1. To identify a User registered on the Site for the purpose of placing an order and/or concluding a distance sale agreement with the online store “ZFLOW.”
3.1.2. To provide the User with effective customer support.
3.1.3. To offer the User personalized services.
3.1.4. To communicate with the User, including sending notifications, requests, and information regarding the use of services, the provision of services, as well as processing the User’s inquiries and requests.
3.1.5. To improve the quality of services, the convenience of their use, and to develop new services and products.
3.1.6. To provide information about the goods and services offered by “ZFLOW,” about advertising promotions conducted by “ZFLOW,” to respond to inquiries, and to fulfill the obligations of “ZFLOW” towards consumers of goods (or services).
3.1.7. To conduct statistical and other studies based on anonymized data.
________________________________________
4. CATEGORIES OF DATA COLLECTED
4.1. The categories of Personal Data collected by the Site (either directly or with the assistance of third parties) include: Cookie files and data on the use of online resources.
4.2. Personal Data may be provided by the User voluntarily or may be collected automatically by the Site during its use.
Unless otherwise stated, the Site (https://ZFLOW.store) uses cookies (or other tracking means) to identify Users and remember their established global settings solely for the purpose of providing the requested service.
4.3. Users are responsible for any Personal Data of third parties that they obtain, publish, or provide to others using the Site, and confirm that they have obtained the consent of the third party for the provision of such Data to the Owner.
________________________________________
5. METHODS AND DURATION OF PERSONAL DATA PROCESSING
5.1. The processing of the User’s Personal Data is carried out indefinitely by any lawful means, including the use of automated systems or without the use of such means.
5.2. The User agrees that the Site Administration is entitled to transfer Personal Data to third parties, in particular to courier services, postal organizations, and telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the online store “ZFLOW,” including the delivery of the goods.
________________________________________
6. USER RIGHTS
6.1. Users have the right to:
• (6.1.1) Know whether their Personal Data has been stored;
• (6.1.2) Contact the Site Administration to inquire about the content and origin of their Personal Data;
• (6.1.3) Verify the accuracy of their Personal Data or request that it be supplemented;
• (6.1.4) Delete, update, or correct their Personal Data;
• (6.1.5) Convert their Personal Data into a format that ensures anonymity;
• (6.1.6) Block any data stored in violation of the law;
• (6.1.7) Object to its processing on all lawful grounds without exception.
6.2. Corresponding requests should be sent to the Site Administration at the address provided in the contact information on the Site.
________________________________________
7. COOKIE POLICY
7.1. The Site collects information about your visits to our websites for the purpose of obtaining statistics on visits and the effectiveness of their use, forming a personalized approach, and adapting to each user’s interests. This is done using various technologies, one of which is cookies. These are data that the website sends to your browser and that will be stored on your computer for subsequent identification by the website.
7.2. Cookies are used to evaluate the effectiveness of the websites (for example, to measure the number of visitors and the duration of their stay on the Site), to identify the most interesting and frequently visited topics and pages, as well as to ensure ease of navigation and use of the Site without collecting any personal information. Cookies may also be used to form a personalized approach based on the user’s previous interactions with the Site and their preferences. Over time, this information helps improve the user experience.
________________________________________
8. SECURITY OF PERSONAL DATA
8.1. The online store “ZFLOW” takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, and other unlawful actions by third parties.
8.2. This Privacy Policy applies only to the online store “ZFLOW.” If the User follows links on the Site to third-party resources, the online store is not responsible for the actions performed on those resources.
8.3. The User’s Personal Data may be used for legal purposes in court or during proceedings leading to a possible court case if the Site or its services are used improperly.
The User is aware that the Site Administration may be compelled to disclose personal data upon the request of government authorities.
________________________________________
9. ADDITIONAL INFORMATION ABOUT THE USER’S PERSONAL DATA
9.1. In addition to the information contained in this Privacy Policy, the Site may provide the User, upon request, with additional and contextual information concerning specific services, or the collection and processing of Personal Data.
9.2. For the purposes of maintaining the Site and its technical support, the Site and any third-party services may keep logs that record interactions between the Site and its Users (system logs), or use other Personal Data (in particular, the IP address) for this purpose.
________________________________________
10. ADDITIONAL TERMS
10.1. The Site Administration is entitled to amend this Privacy Policy without the consent of the User.
10.2. The new Privacy Policy comes into force from the moment of its publication on the online store’s Site, unless otherwise provided by the new version of the Privacy Policy.
10.3. In case of disagreement with any changes made to the Policy, the User must cease using the Site and may request that the Site Administration delete his/her Personal Data.